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Coordinating Agents: Promoting Shared Situational Awareness in Collaborative Sensemaking

Hong, Ming-Tung; Benjamin, Jesse Josua; Müller-Birn, Claudia – 2018

Recent research suggests that in visual analytics tasks, collaborative sensemaking relies on successful collaboration between humans and software agents. To advance the understanding of such collaboration, we consider that the latter possess a form of situational awareness which, when coordinated with humans, can enrich the collaborative sensemaking process. We propose a conceptual model for a coordinating agent that dynamically initiates interruptions, influenced by the analytic activities of humans. We provide possible designs for four coordinating strategies. In closing, we discuss plans for implementation, and how future studies can contribute to wider HCI and CSCW discourses.

Title
Coordinating Agents: Promoting Shared Situational Awareness in Collaborative Sensemaking
Author
Hong, Ming-Tung; Benjamin, Jesse Josua; Müller-Birn, Claudia
Publisher
ACM
Location
New York, NY, USA
Keywords
"Ikon; collaborative sensemaking; coordination; human-agent collaboration; shared situational awareness; visual analytics"
Date
2018
Identifier
10.1145/3272973.3274059
Appeared in
Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing
Type
Text
BibTeX Code
@inproceedings{hong_coordinating_2018,
author = {Hong, Ming-Tung and Benjamin, Jesse Josua and M\"{u}ller-Birn, Claudia},
title = {Coordinating Agents: Promoting Shared Situational Awareness in Collaborative Sensemaking},
booktitle = {Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing},
year = {2018},
series = {CSCW'18},
pages = {217--220},
address = {New York, NY},
publisher = {ACM},
doi = {10.1145/3272973.3274059},
language = {english}
}