Context

E-Learning platforms influence the user experience [1]. If this experience is not perceived as satisfying, the user may abandon the e-learning system prematurely [2]. Due to the COVID-19 pandemic educational institutions and companies switched from a physical to a digital space [3]. In general, it is expected from a e-learning system to support the educational content that the institution is providing. Thus, the system shall enhance the experience, by fulfilling the user’s needs.

Problem

The article “Evaluating E-Learning Systems Success” proposes a model for constructing a successful e-learning system. While they propose a theoretical model for e-learning systems, they do not explain how to design and implement one. Because E-learning systems have different users with different needs, a human-centred design approach is adopted to develop a system that is focused on the user experience.

Objectives

The goal is to design and implement a functioning prototype for a e-learning platform for students and teachers with the human-centered design process.

Procedure

• Literature review on e-learning
• Data gathering from the different user types
• Designing the different user interfaces with Figma
• Implementing the Figma prototypes into a holistic prototype with HTML, CSS, and ReactJS

References

[1] D. Al-Fraihat, M. Joy, R. Masa’deh, and J. Sinclair. Evaluating e-learning systems success: An empirical study. Comput. Hum. Behav., 102, 2020.

[2] H. Al-Samarraie, B. K. Teng, A. Alzahrani, and N. Alalwan. E-learning continuance satisfaction in higher education: a unified perspective from instructors and students. Studies in Higher Education, 43, 2018.

[3] Alqahtani, Ammar Y. and Albraa A. Rajkhan. “E-Learning Critical Success Factors during the COVID-19 Pandemic: A Comprehensive Analysis of E-Learning Managerial Perspectives.” Education Sciences 10 (2020): 216.