Next Steps
The preliminary findings of the co-creation workshops play a central role in the ILLUMINATION project, which explores the use of large language models (LLMs) in healthcare. Inspired by advances in artificial intelligence, ILLUMINATION envisions an emergency room workflow where patients share their symptoms with an LLM-based application instead of filling out traditional forms. This system would assess the symptoms and suggest pre-prioritization to medical staff, streamlining the triage process.
Overall, the workshop results provide critical insights into patients' mental models, preferences, and expectations for novel robotic systems in emergency departments. These findings will guide the design of future systems that promote patient-centered interactions with LLM-based applications.
References
Minja Axelsson, Raquel Oliveira, Mattia Racca, and Ville Kyrki. 2021. Social Robot Co-Design Canvases: A Participatory Design Framework. J. Hum.-Robot Interact. 11, 1, Article 3 (March 2022), 39 pages. https://doi.org/10.1145/3472225